~We encourage our guests to arrive 5 to 10 minutes before their appointment to allow time to check in, prepare for their treatments, and relax.

~Running late: If you are running late for any reason always call. If you arrive after your scheduled appointment time you may not be able to be seen and the full cost of the service may be charged.

~We recommend making your reservation well in advance to ensure the availability of your desired appointment time (Sugaring, Waxing, facials, Massage, Dermaplaning, and Body Treatments).

~Credit Card: A credit card or gift certificate number will be required for a 50% deposit towards your service(s). Deposit is fully refundable if rescheduled or cancelled 24 hours before appointment.

~All credit/gift card information is stored off-site in our cloud-based booking software, which employs encryption and other security measures.

Electrolysis Pre-Treatment Instructions

To ensure the best treatment results and healing:

Before Your Appointment

✓ Complete your health history form before arriving.

✓ Stay hydrated by drinking plenty of water for several days before and after treatment.

✓ Gently exfoliate the treatment area 1–2 days before your appointment.

✓ Allow at least 3 days of hair growth.

✓ Shaving or trimming is okay. Do NOT wax, tweeze, pluck, sugar, or thread between

treatments.

✓ Avoid excessive sun exposure for 48 hours before treatment.

Day of Your Appointment

✓ Avoid alcohol, caffeine, and excessive sugar.

✓ If having facial electrolysis, arrive with clean skin and minimal makeup if possible.

✓ For added comfort, you may take a pain reliever 30 minutes before your appointment or use

a numbing cream as directed.

✓ Wear comfortable clothing. Headphones, music, podcasts, or audiobooks are welcome.

Important Reminders

✓ Some clients experience increased sensitivity during or just before their menstrual cycle.

✓ Inform your electrologist of any changes to your health history.

✓ Please ask questions and communicate any concerns during your treatment.

Thank you for following these guidelines to help make your treatment safe, comfortable, and effective.

Electrolysis Aftercare

What to Expect

Mild redness, swelling, itching, tenderness, small scabs, bruising or irritation can be normal after treatment and should resolve as your skin heals.

For the First 48 Hours

DO:

✓ Keep the treated area clean and dry.

✓ Apply witch hazel or another gentle antiseptic twice daily.

✓ Cleanse gently with a mild soap or cleanser.

✓ Use a lightweight moisturizer starting the day after treatment.

✓ Apply a cold compress for 2–5 minutes at a time if needed for redness or swelling.

✓ Wear SPF 30+ sunscreen and protect treated skin from sun exposure.

DON'T:

✗ Touch, scratch, rub, or pick at the treated area or any scabs.

✗ Use exfoliants, scrubs, loofahs, acids, or other abrasive products.

✗ Apply heavy creams or makeup for 24 hours if possible.

✗ Swim in lakes, rivers, or other non-chlorinated water.

✗ Use hot tubs, saunas, steam rooms, or expose the area to excessive heat.

✗ Participate in activities that cause excessive sweating when possible.

Between Appointments

✗ Do not tweeze, pluck, wax, thread, or sugar visible hairs.

✓ Allow approximately 3 days of hair growth before your next appointment.

✗ Do not bleach treated hairs between appointments.

Important

Your skin typically begins healing within 24 hours and continues healing over the next 48 hours. Following these aftercare instructions helps reduce irritation and supports the best treatment results.

Please inform your electrologist of any unusual reactions, concerns, or changes in your health before your next appointment.

Day of appointment:

• Avoid Alcohol & Caffeine.

• Drink plenty of water.

• Be comfortable:
  comfortable clothing, headphones, etc.

• Ask questions or communicate any concerns.

Week Before appointment:

• Avoid sun exposure

• Allow at least 3 days of hair growth

• Arrive hydrated with clean skin

After Treatment Avoid:

• Any type of hair removal including tweezing between appointments

• Sweating

• Excessive sun exposure

• Tanning

• Wearing makeup

FAQs about Electrolysis

Q: How is electrolysis different from laser hair reduction?

A: Laser hair reduction uses light to “find” the hair and heat to coagulate the hair follicle (the way

a microwave “cooks” food) to the point that either it cannot regrow a hair or it can only regrow a

much finer hair. Electrolysis, on the other hand, uses electrical current applied through a fine

probe inserted into the follicle either to heat the follicle to the point of destruction or to

chemically decompose the follicle to the point of destruction. Laser hair reduction typically is

most successful on hair that is significantly darker than skin; hair that is white, blonde, or red

often cannot be treated effectively with lasers. However, electrolysis can work on any hair and

skin type. Other differences exist between the two procedures, so book your consultation today

and we can discuss them if you are curious to know more!

Q: How painful is electrolysis?

A: Because electrical current is damaging living tissue, many clients report feeling sensations

ranging from a mild to intense heat, sting, or zap. Some clients prefer to apply a topical numbing

agent 10-30 minutes before treatment, to lessen their discomfort. Taking your preferred pain

reliever, such as ibuprofen, can also help to minimize discomfort.

Q: How long will it take to completely clear the area that I want to be hair-free?

A: Hair grows in cycles, and every individual is somewhat unique in terms of the length of their

hair-growth cycles. Thus, we can never predict an exact number of treatments needed at the

onset of a client’s journey. At each treatment, we will treat every hair we can see that is long

enough to remove with tweezers after being treated, but there will be other hair follicles in the

resting stage that will not start growing a new hair for weeks if not months. Clients commonly

find that it may take 24 months or more to clear certain areas of the body, depending on hair

density. Sticking to a schedule of regular appointments will best ensure that we treat as many

hairs as possible in their active growing stage. Electrolysis is a marathon, not a sprint, but the

results are worth the commitment!

*Vellus hair follicles (peach fuzz) can convert to follicles that produce terminal hair (whiskers) in

response to various stimuli, including natural biological changes, medication changes, etc.

Thus, it is possible to experience unexpected new hair growth on areas of the body that had

previously been cleared. In such cases, brief “maintenance” treatments on an as-needed basis

will eliminate sporadic new growth.

Q: Can electrolysis be done anywhere on the body?

A: The only areas of the body where electrolysis cannot be performed are the inner nose

(nostrils) and inner ear canal (however, the tragi of the ears ARE treatable!).

Q: Are there any medical conditions that would prevent a person from getting

electrolysis?A: Pregnant women in their 3rd trimester cannot receive electrolysis from us. Additionally,

women who are nursing may need their doctor’s written permission to have certain areas

treated. Individuals with pacemakers must get their cardiologist’s written permission to receive

treatment. Individuals wanting hairy moles treated must get their dermatologist’s written

permission. Other medical conditions may not prevent treatment but instead impact the

modality of treatment a client receives, and can be discussed during the initial consultation.

Q: Are there any side effects or serious risks?

A: Temporary side effects such as redness, minor inflammation, bruising, and scabbing are all

normal. In the hands of a trained professional, clients typically find that serious or long-lasting

side effects are rare. The success of the healing process largely depends on clients’ dedication

to following aftercare instructions provided by their electrologist.

Q: What should or shouldn’t I do before receiving treatment?

A: The two most important things you can do are hydrate inside and out (drink plenty of water,

and moisturize your skin) and stop plucking/tweezing hairs in the area you want treated!

Hydration is crucial to the success of any electrolysis treatment, and plucking hinders your

progress because it sends a follicle immediately into the resting stage and risks distorting the

shape of that follicle, making it harder to treat once the next hair has grown in. It is fine to clip,

trim, or shave hair so that it is less noticeable, but remember, your electrologist needs at least

three days’ growth to be able to successfully remove the hair after they have treated it.

Q: Is there anything I won’t be able to do after treatment?

A: For the first 24-48 hours after treatment, avoid exposing your skin to bacteria-promoting

activities and environments (swimming in natural bodies of water, exercising vigorously, wearing

makeup, soaking in hot tubs or sitting in saunas). Also, avoid undue UV exposure.

What are the contraindications to chemical peels or enzymes with acids?

* Clients who are pregnant or lactating

* Clients with sun exposure

* Clients with rosacea

* Clients on medications or health history issues

We recommend that clients using prescription retinoids including Retin-A discontinue use 5-7 days prior to treatment. Accutane users must stop using Accutane at least 6 months to one year prior to treatments, doctors’ clearance is highly recommended.

Peel Options:

Lactic Peel:

20% Lactic Lightening Peel contains lactic acid and is great for hydrating and gently exfoliating the skin. The peel also includes two superb lighteners.

* Great for first-time peel

* Exfoliates

* Softens

* Hydrates

* Lightens

* For these skin types: Normal to dry, Sun damaged, Hyperpigmentation or Melasma

Glycolic Peel:

Our 30% Glycolic Peel is an excellent peel for cell renewal, working to dissolve desmosomes that bond cells together to reveal healthier revitalized skin. Designed to target closed comedones as well as aging skin with fine lines.

* Exfoliates

* Softens

* Desquamates skin cells

* Reduces keratinization

* Treats mild to moderate acne

* Minimizes pore size

* For these skin types: Normal, Oily, Acneic, Dry

TCA Peel:

*A Signature Smooth Facial and the appropriate homecare products are required before booking this service.

The 10% TCA Depigmentation Peel is mild but very effective and delivers lighteners down to the melanocyte without traumatizing the skin. The TCA Peel is buffered with azelaic, arbutin, and kojic acids, which are tyrosinase inhibitors that control hyperpigmentation, melasma, or sun damage for all Fitzpatricks 1 – 6. The combination of these acids is a beautiful peeling treatment for evening skin tone.

* Evens skin tone

* Softens

* Reduces acne

* Exfoliates

* For these skin types: Hyperpigmentation, Melasma, Acneic, Safe for Fitzpatricks 1-6

Cranberry Turnover Peel:

*A Signature Smooth Facial and the appropriate homecare products are required before booking this service.

The Cranberry Turnover Peel is a powerhouse product that exfoliates and reduces oil with a creamy consistency and 20% salicylic acid cranberry mixture.

* Resurfaces and refines

* Removes oil and debris

* Antioxidant

* Inhibits inflammation

* For these skin types: Normal to oily, Acneic, Inflamed and pustular acne

~We accept cash, major credit cards, apple/google pay.

~We no longer accept checks.

Gift Certificates are stored in our system and do not expire. You must let us know if you want to use your gift certificate at checkout.

No change is given for the remaining balances.

Gift cards can be used towards spa services or choose from any products in our Spa Boutique.

~Gratuities are not included in the price of spa treatments but are customarily given to acknowledge good service.

~Although entirely discretionary, the typical range is 18-25%.

~Cash or credit cards tips are accepted

~Unopened retail items may be returned for a full refund within 30 days of purchase with a receipt.

~Opened items purchased within 14 days and 60% full are refundable for store credit only.

~Please be forthcoming with any personal health issues, such as high blood pressure, heart conditions, allergies, pregnancy, or any other serious condition.

~Due to specific health problems, some spa treatments could have severe complications.

~First-time guests will be asked to complete an intake form that includes some medical information, our professionals may ask additional questions. Please notify us of any changes to your health or medications.

~This information is for your care at Smooth Day Spa and is protected as highly confidential information.

~We ask that you not bring valuables to the spa, as we cannot be responsible for lost or stolen personal items.

~For the comfort of others receiving relaxation services, we ask that small children are not left unattended.

~If your child is crying or inconsolable, we will need to end the service to keep the environment of the spa relaxing for our other guests. Service will not be refunded.

~For the comfort of others receiving relaxing spa services, please refrain from speaking loudly, watching, or playing on your cell phone while in the spa. Please silence phone during service.

~Thank you for being so considerate.